TENCEL™ Products FAQ

Where are Olive + Crate sheets made?

Olive + Crate bedding products are designed in Melbourne, Australia, made with sustainable Tencel fiber produced in Europe and assembled in China.

What is TENCEL™ eucalyptus fiber?

TENCEL™ eucalyptus fiber is a sustainable fabric made from the pulp of eucalyptus trees. It is known for its softness, breathability, and moisture-wicking properties, making it an excellent choice for bedding and other textiles.Olive + Crate differen

What are the thread count of Olive + Crate's TENCEL™ Product?

How long do Olive + Crate TENCEL™ sheets last?

The lifespan of any sheet set depends on how it's used and cared for. With proper care, you can expect our TENCEL™ sheets to last at least two years and often longer.Factors such as how frequently the sheets are used (e.g. in rotation with other sets

Do TENCEL™ sheets help with regulating body temperature?

Our eucalyptus Tencel sheets are known for their cool and breathable qualities, making them popular among many customers seeking temperature regulation. However, individual reactions can vary due to factors like bedding layers, room temperature, and

Do Duvet Covers comes with pillowcases?

We do not sell pillowcases with duvet covers, because we have found some customers prefer to choose various colors and sizes. Pillowcases can be added to  Duvet Cover order at a 20% discount, when done as part of the same transaction. This represents

Do eucalyptus sheets wrinkle?

In short, yes. Like all natural fibers such as cotton, linen, and bamboo, our TENCEL™ eucalyptus sheets may show some wrinkling. This is completely normal and part of the charm of using breathable, non-toxic materials. Synthetic fabrics resist wrinkl

Why are there loose threads on my sheets?

Every Olive + Crate sheet set is carefully inspected before it leaves our hands. Occasionally, you may notice a few loose threads on the inside seams. These are normal and don’t affect the performance or durability of the product. However, if you’re

What should I do if my new sheets have tears or defects? - For Review

If you discover a tear or defect in your new sheet set, here’s how we can help make it right:. Take clear photos of the damage along with the product label showing the batch number. Share your shipping address and order details with us. Let us know w

Will the sheets slip off the bed?

Not at all. Our fitted sheets are thoughtfully designed with extra-strong elastic around the edges to keep them securely in place even on deeper mattresses. They stay smooth and snug, so you can enjoy uninterrupted sleep without tugging or readjustin

Why does the texture of my new sheet feel different from a previous order?

If the label says Olive + Crate, you can be assured your sheets are made from 100% TENCEL™ eucalyptus fiber. The difference in feel may come down to washing methods. TENCEL is a naturally sensitive fiber. Gentle cycles and mild, eco-friendly detergen

How do the cooling properties work in Olive + Crate bedding?

Our sheets are designed to keep you cool, dry, and comfortable throughout the night. The naturally breathable TENCEL™ eucalyptus fibers allow air to flow freely, preventing heat from building up. At the same time, moisture-wicking technology draws sw