Payments

What payment methods are accepted?

At Olive + Crate you can shop using many payment methods, these include...

Is your payment system secure?

Our site is certified Level 1 PCI DSS compliant. Our internet host is very serious about securely hosting our store and has invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compl

Do I have to pay the full amount of my purchase now?

No you don't!. We offer convenient 'buy now, pay later' option with Shop Pay. You can conveniently spread your purchase out over 4 equal payments every 2 weeks. To find out more, check out Shop Pay FAQ here.

Why have I been charged an international transaction fee?

We have had a few rare occurrences where a customers bank has charged them an international transaction fee. This is because Olive + Crates registered business address is in Australia. However, banks should not charge this international fee, because

Can I use multiple discount coupons?

Unfortunately not, you can only use one coupon per order. For example, a Welcome Discount Code cannot be combined with a promotion code for a larger discount.

Can I use a discount coupon with a discounted bundle?

Unfortunately not, because bundles are already discounted, a discount coupon cannot be used in addition. You can however retain your discount coupon for a future purchase.

What are the discounts you're offering?

Yes! We love helping you save on your favorites! 🍃Seasonal Sales – We run special promos throughout the year. The easiest way to stay in the loop and never miss out on fresh savings is to join our email list here: Contact FormExclusive Discounts – M

Can I get a discount if I ordered before a sale?

We understand it can feel a little frustrating when you see something go on sale right after you’ve purchased it. While we’re not able to apply discounts to past orders, please know that the item you’ve chosen is a high-quality piece designed to last